Vocabulary
EBT vs. food stamps vs. SNAP
EBT = Electronic Benefits Transfer. WIC & TANF are distributed through the EBT “rails”.
SNAP = Supplemental Nutrition Assistance Program
“SNAP benefits” and “food stamps” refer to the same thing. Use either one depending on the context.
Your SNAP benefits should arrive today
Your food stamps should arrive today
SNAP offers food assistance to help families stretch their food budgets and buy healthy food
Your SNAP should arrive today
EBT offers food assistance to help families stretch their food budgets and buy healthy food
Common terms
Use simple synonyms whenever possible.
Sign in / sign out
Customer support
Customer support representative
Set PIN
Screen / Home screen
Tap / Select
Buy
Help
Change
Use
Need
Get
Finish
Extra
By
Link [your EBT]
Log in / log out
Customer service
Customer service agent
Create PIN
Page / Home page
Click
Purchase
Assist / Aid
Modify
Utilize
Require
Receive
Complete
Additional
Via
Connect [your EBT]
Capitalization
Capitalize proper nouns. Don’t capitalize things unnecessarily. If you’re naming a term, use a descriptive name (rather than a branded name) first.
the Propel app
The Providers Card
People who get Disability benefits
Social Security number
Food stamps
Propel Pick
EBT card
Propel Benefits News
ZIP Code
The Propel App
The Providers card
People who get disability benefits
Social Security Number
Food Stamps
Propel pick
EBT Card
Propel benefits news
Zip code / Zipcode / ZIP code